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Doug Duker

Head of Customer Success

At You.com, Doug Duker leads global Pre and Post Sales Customer Success, focusing on delivering seamless onboarding and user experiences for AI-powered search. Doug’s background includes leadership roles at Salesforce, SAP, and Coupa, where he specialized in business strategy and operational transformation. He is passionate about building teams and mentoring the next generation of leaders. Doug’s interests include reading, community service, and pickleball.

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