Company knowledge is spread across so many different tools that finding the right information can feel like a scavenger hunt. AI search platforms like Glean, and an AI Search Infrastructure like You.com, help you find the right information by connecting all internal knowledge in one searchable index.
If you’re short-listing Glean alternatives, this guide compares how You.com and Glean perform across key areas of enterprise search. This includes:
- Accuracy and relevance of AI outputs
- Customizing AI agents to fit your workflows
- Pricing packages and flexibility
- Connecting and reasoning across internal information
- Onboarding and adoption support
If you want to know how You.com stacks up against other leading AI platforms, check out our OpenAI vs. You.com and Copilot vs. You.com comparisons.
What is Glean?
Glean is an enterprise search platform that connects to 100+ workplace tools (like Microsoft 365, Google Drive, Slack, Jira, and Salesforce) into a single searchable index. They also offer no-code AI agents that can handle basic automations such as onboarding checklists, customer follow-ups, and report creation.
Glean is typically packaged for larger teams. Public buyer reports often cite $50+/user/month with higher seat minimums (commonly ~100+) and additional costs for advanced modules.
What is You.com?
You.com is the enterprise AI Search Infrastructure that connects to both your internal data through a private retrieval-augmented generation (RAG) setup, and external real-time data with the Search API. It can route queries across 40+ large language models and offers pre-built or custom agents to handle tasks like research and reporting.
Features at a Glance
Here’s a high-level look at both platforms across core enterprise features.
Comparison Table
| Feature |
Glean (Enterprise) |
You.com (Enterprise) |
| Model Access |
Lets users choose between models from:
- Amazon Bedrock
- Google Vertex AI
- Azure OpenAI / OpenAI
|
Automatically routes to the best model for the task from 30+ LLMs (OpenAI, Anthropic, Gemini, etc.)
|
| Workflow Automation |
- No code/low-code agent builders
- Pre-built agent workflow templates (content creation, IT, sales, support)
|
- No code/low-code agent builders
- Pre-built workflow agents for research, analysis, and writing
- Support for custom agent creation
- Engineering support if needed
|
| Seat Minimum |
Minimum 100 users (unless otherwise negotiated) |
Three seat minimum to cater to teams of all sizes |
| Internal Data Access |
- 100+ pre-built integrations
- RAG separates retrieval/generation
- Permissions-aware document retrieval
|
- Custom file and drive integrations
- RAG separates retrieval/generation
|
| Security & Privacy |
- SOC 2, GDPR, HIPAA compliance
- Single-tenant infrastructure + SSO, audit logs
- Never uses client data for model training
|
- Zero data retention
- SOC 2 and GDPR compliance
- Regional hosting + SSO, SCIM, audit logs
- Option to use or not use client data for public training
|
| APIs |
- 100+ enterprise app integrations
- Custom workflow API
|
- Dev-friendly public APIs for web search, news, images, and more
- Supports custom agents
|
| Support |
- Dedicated onboarding support, role-based training templates
- Custom integration services
- SLA for large deployments
|
- Project scoping, deployment, and onboarding support
- AI literacy training and certification (prompting, agent creation) for employees
- Available for deployments of all sizes
|
Accuracy & Relevancy: Which Delivers Verifiable Answers?
In enterprise search, getting the most up-to-date and factually correct answer matters. When sources conflict and information changes fast, the platform that consistently delivers accurate, relevant answers builds the trust that drives organization-wide adoption instead of costly rework.
Comparison Table
| Glean |
You.com |
Glean is strong when it comes to searching internal documents and turning them into quick, helpful summaries. It uses a hybrid semantic search framework that enhances search accuracy by understanding connections within the organization. Users can also use live web search to enhance their internal data with publicly sourced information.
However, independent reviewers note trade-offs: Glean’s role is to find content, not to prioritize the most accurate or recent version. Without active upkeep and proper governance, stale or conflicting documents can lead to inaccurate answers.
|
You.com emphasizes reasoning and verification to generate the most accurate answers. It routes each query to the best large-language model for the task, validates responses in cited internal data and live web sources, and offers controls like source-of-truth weighting and refresh cadences to make sure document retrieval stays relevant.
That combination is designed to keep answers current and verifiable, especially when sources conflict or change quickly.
|
|
Verdict
|
If your primary need is finding the right information quickly, Glean performs well.
But if accuracy over a large amount of internal and external knowledge is your priority, You.com is better at surfacing the most up-to-date and relevant information.
|
Workflow Automation: How Far Can You Go Beyond Search?
The best enterprise search platforms do more than just answer questions, they take action. Workflow automation determines whether your tool can take over part of the process like drafting summaries, filing tickets, or conducting research without manual intervention.
Comparison Table
| Glean |
You.com |
Glean offers no/low-code agents that operate in the context of your internal tools and knowledge. They can automate templated, routine tasks (e.g., drafting summaries, simple approvals) and it can trigger actions in connected apps (e.g., create a Jira ticket).
However, automating complex, multi-step workflows like research and reporting requires extra configuration and custom work.
|
You.com offers pre-built workflow agents (research, compute, ARI) and engineering support for custom workflow automation. These agents are API-exposed so teams can orchestrate complex work (e.g., synthesize internal + external evidence, produce a cited brief, file a ticket, update a record) within their existing infrastructure.
|
|
Verdict
|
Choose Glean if you need simple workflow automations that can work across internal apps.
Choose You.com when you need custom workflow automations that are built for complex reasoning and multi-step actions.
|
Connection to Internal Data: How Do They Handle Your Knowledge?
Enterprise search is only as good as the knowledge it can reach and how safely it can access it. The right platform connects quickly to where your content lives, preserves permissions so users only see what they're authorized to access, and covers the full spectrum of files, chats, wikis, tickets, and databases without leaving gaps.
Comparison Table
| Glean |
You.com |
Glean’s biggest strength is its out-of-the-box connections to 100+ workplace apps like Microsoft 365, Google Drive, Slack, Jira, and Salesforce. This creates a unified search index that respects existing permissions, so users only see what they're authorized to access.
The trade-off is setup effort. Each connector requires wiring, scoping the right spaces or folders, mapping fields, and testing permissions. This takes time, especially in complex environments with large internal knowledge bases.
|
You.com connects via a Private RAG setup to both unstructured stores (docs, wikis, chats) and structured sources (CRM, spreadsheets, SQL/warehouse). It runs with zero-retention defaults and provides API-first options to embed retrieval in your tools and workflows.
For complex environments with large internal databases, You.com provides engineering support for custom integrations, emphasizing coherence and control across all data sources.
|
|
Verdict
|
Choose Glean if you want broad coverage across common SaaS apps with minimal custom engineering.
Choose You.com if you need a programmable retrieval layer spanning apps and databases, with explicit controls for permissions, freshness, and authority in more complex environments.
|
Training & Adoption: Will Your Teams Actually Use It?
Enterprise AI only delivers value if people actually use it correctly. Without role-based training, clear workflows, and ongoing support, adoption stalls and risk accumulates. Platforms with strong enablement don't just deploy faster, they help teams reach value sooner and sustain it over time.
Comparison Table
| Glean |
You.com |
|
Glean uses its own AI to customize learning paths by role, skill, and preference. Programs are generally templated, which means teams may require additional training for more customized projects. Dedicated onboarding assistance is available for enterprise teams for an additional fee.
|
You.com treats projects like a partnered rollout, with engineering support, hands-on onboarding, customer success, and even onsite training when needed. Teams also get access to custom AI upskilling and certification courses through PAIR to drive day-to-day adoption.
|
|
Verdict
|
Glean is optimized for speed, but lacks depth of training on a case-by-case basis.
You.com guides organizations with customized role-based training so usage spreads and sticks across the organization.
|
Is You.com a Good Glean Alternative?
It really comes down to what your organization needs. Both Glean and You.com solve the enterprise search problem, but they're built for different priorities and team structures.
You.com is the most accurate and reliable AI foundation for organizations to build off of. With RAG accessing private, proprietary data and the You.com Search API accessing the freshest, real-time public data, your org will not only have easy access to the most up-to-date information, but, with You.com, the AI black box becomes shockingly transparent.
You.com also offers hands-on enablement, training, and engineering support that make AI accessible for any member of your team.
If you’re interested in learning more about how You.com can work for your organization, book a personalized demo.
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